3 Secrets to Customer Loyalty

Generating trust with the customer and user is a difficult activity, and more so when what you are selling isn’t something that can be quantified. In conversation with another strengths coach, where we were debating the pros and cons of the first meeting with prospects, I realised first hand that there are two types of…

Lead to Conversion- ?

Did you know? Account Management teams can reduce customer churn to below 1%. I received an email from a vendor partner not too long ago. “Dear A, Trust you are doing well. We have been trying to set this call up since last 3 weeks, however, due to some reason or the other it keeps…